A couple of weeks ago a had a discussion with some students about how to communicate respectfully with customers and how to address oneself in certain situations: One or I or we? Language can be a means to construct relationships and culture – with customers and within a team.
„There is no „I“ in Team – Or are there?“ weiterlesen
About the effectivity of efficiency or About the possible effects of not folding socks
Following the thoughts of my last blogpost I try to explore efficiency a bit more. As mentioned, I am very busy lately and there is not much time for just doing nothing. But last Saturday I had nothing to do that really had to be done. And although I knew there was plenty of things that will have to be done soon, I enjoyed doing nothing.
„About the effectivity of efficiency or About the possible effects of not folding socks“ weiterlesen
How to measure value
The economic struggle makes Scrum at Scale into a money-factor. While doing projects you have to consider what features actually have business value. But value isn’t only a questions of making money. There are other factors that are linked indirectly to money. Or that are even not at all connected to it.
„How to measure value“ weiterlesen
How to improve communication – Use questions for steering group dynamics
There are a lot of tools and techniques to improve the quality of communication. But what can we do to actually better communicate? Here comes an example on how to use planning poker and question techniques to jumpstart and adjust group dynamics in communication.
„How to improve communication – Use questions for steering group dynamics“ weiterlesen
Kommunikation im agilen Umfeld: Aktuelle Herausforderungen und Lösungsansätze
Unser Workshop an der LAS 2017 ist auf grosses Interesse gestossen. Wir haben dort die Frage aufgeworfen, was den Herausforderungen und Lösungsansätze sind im Bezug auf die Kommunikation im agilen Kontext. „Kommunikation im agilen Umfeld: Aktuelle Herausforderungen und Lösungsansätze“ weiterlesen
How to create communication tools
Someone asked me how you can improve interpersonal communication. I needed a while before I understood the question: It is about the process of finding solutions and of what these solutions can be. I use to work iteratively. That way you get a lot of feedback and insights in the problem and the possible solutions while working on new tools for communication.
Talking about bad news
How good are you in telling people bad news? The better you can talk about problems the better the solutions will be. Agile values value bad news and help you talking about them.
„Talking about bad news“ weiterlesen
Agile Communication and Soft Skills
It is a known fact that personal communication is a key to success in agile environments: You need to communicate to collaborate and self-organize as a team. That means: You need to have certain soft skills, especially social und and communicative competencies.
„Agile Communication and Soft Skills“ weiterlesen
The Triangle of Stability
Sociocracy 3.0 provides structures of stability. It is based on patterns that structure communicative interactions to collaborate as equivalents. The triangle can symbolize this: Ever forgotten to buy a cross-brace at IKEA and watching your shelf collapse? The triangle is what gives a square shelf stability…
„The Triangle of Stability“ weiterlesen
Scrum in higher education (Part III): What I’ve learnt from working with Scrum
I let my Students at a University of Applied Sciences work with Scrum for one semester. My learning is, that you can apply Scrum in very different contexts, because its simple rules make self-organization feasible and the transparency gives a good bases for communication.
„Scrum in higher education (Part III): What I’ve learnt from working with Scrum“ weiterlesen